Shipping Information
Have a Question? Text Us at ‪(615) 696-9140‬ or send us an email at: spicygear@gmail.com
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We will communicate this with you if there is an issue shipping to your country or state.
ALL ORDERS SHIP IN A PLAIN UNMARKED BOX OR PACKAGE.
Your mail courier will NOT know what is in your package. This is 1 of our guarantees.
- All orders Ship from one of our two warehouses depending on stock levels. Our warehouses are located in New Jersey and Florida.
- Order By 1pm Eastern time (Mon-Fri) for Same Day Shipping on UPS Next Day Air and UPS 2nd Day Air.
(Please allow 24-36 Hours for order processing on all other shipping methods.)
We do not ship on Saturdays, Sundays or Major Holidays. Orders Placed Friday after 1pm will not ship until Monday.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Discreet Shipping & Billing – Guaranteed.
• All packages are shipped in a plain, unmarked package with "Yabai!" as the return address.
• There will be no indication of what you purchased from us.
Shipping Rates for Orders Shipped in the U.S.A
A few notes for a successful delivery:
- Please triple check your address. Orders returned as undeliverable will be charged shipping for redelivery once the package is returned to us. This can take up to 14 days.
- Shipping fees are non-refundable.
Free Shipping Promotions
Orders qualifying for FREE shipping are shipped via USPS First Class Mail or UPS Ground. To qualify for FREE shipping, cart subtotal must be a minimum of $75 after coupon codes are applied, and the FREE shipping option must be selected at checkout. FREE shipping is available in the contiguous U.S. states, Puerto Rico, U.S. Virgin Islands and Military APO/FPO addresses only. FREE SHIPPING ORDERS ARE ALL TRACKABLE AND YOU WILL RECEIVE A TRACKING NUMBER!
USPS First Class Mail – Starting at $5.99
Due to COVID-19, USPS First Class packages may be delayed . To ensure timely delivery, please choose USPS Priority Mail or UPS.
- Delivers in 7-10 business days.
- Delivery Time Is NOT Guaranteed
- You will be emailed a Delivery Confirmation Number that will show Proof of Delivery Only.
- We ship to PO Boxes, Military Addresses and US Territories
- (Allow 24 Hours for Order Processing)
USPS Priority Mail – 2-4 Days Delivery
Delivery to PO Boxes, Alaska, Hawaii, Military Addresses (APO and FPO), Puerto Rico, Guam, US Virgin Islands. Transit time does not include Sundays, or Major Holidays. Using This Method:
- Delivery Time Normally 2-4 Days (Allow 24 Hours for Order Processing)
- You will be emailed a Detailed Tracking Number.
- We ship to PO Boxes, Military Addresses and US Territories
- We ship to PO Boxes.
UPS Next Day Air Saver GUARANTEED – from $19.99
Next Day Guaranteed by 5:00pm. No Saturday, Sunday or Delivery on Major Holidays. Sorry, NO PO Boxes, APO's or FPO's. Using This Method.
FOR SAME DAY SHIPPING
PLACE ORDER BY 1pm EASTERN (Monday - Friday)
- Only Available in the USA
- We will provide a DETAILED Tracking Number
UPS 2nd Day Air – from $12.99
GUARANTEED to arrive on the 2nd Business Day. No Saturday, Sunday or Delivery on Major Holidays. Sorry, NO PO Boxes, APO's or FPO's. Using This Method:
FOR SAME DAY SHIPPING
PLACE ORDER BY 1pm EASTERN (Monday - Friday)
- Only Available in the USA
- We will provide a DETAILED Tracking Number
UPS Ground - Depends on what state you are located in.
Our Origin Zip Code is: 08110 PLEASE NOTE - GROUND ORDERS TAKE 24 HOURS PROCESSING
International Shipping Information
SpicyGear.com offers its products across the globe. When placing an International order please understand that the order MUST BE SHIPPED TO THE CREDIT CARD HOLDERS BILLING ADDRESS. All international shipments are verified before shipping with either Visa, Mastercard, or American Express.
A few notes for a successful international delivery:
- WE ONLY ACCEPT PAYPAL ON ORDERS SHIPPED TO THE USA, CANADA AND THE UNITED KINGDOM.
- Customer is responsible for "Taxes" or "Duty" and any Customs Fees due to your country.
- Customs will hold your order until you pay any Taxes due to your country.
- WE DO NOT SHIP TO GHANA, NIGERIA, RUSSIA, or CHINA
- International Shipments take 1 day additional for order processing so if you order today your order will ship the Next Business Day.
WE OFFER 3 INTERNATIONAL SHIPPING METHODS: Global Express International, Global Priority International and Global First Class International. Exact Shipping Quotes are Generated Real Time During Checkout based on Country and Weight. Information on International Shipping Can Be Obtained at The USPS Website Located At www.usps.com >
Final delivery of International packages is handled by the postal service of the recipient's country. On rare occasions, a package may be delayed by customs procedures. WE CANNOT GUARANTEE A DELIVERY DATE. AND WE ARE NOT RESPONSIBLE FOR LOST INTERNATIONAL SHIPMENTS, CUSTOMS, OR DELAYS. BY PURCHASING ON OUR WEBSITE YOU AGREE TO HOLD US HARMLESS FOR ANY LOST INTERNATIONAL SHIPMENTS. Choosing the "International Global Express Mail" option is quickest and most reliable chose. Using "Global International Express Mail" will include INSURANCE. Please understand that after a package leaves the USA we have no control as to where it is. If your country has a notoriously bad post office, please DO NOT ORDER. Please know the Laws of your country also. Though we ship in a plain box and we fill customs forms with the declaration of Health and Beauty Products, WE ARE NOT RESPONSIBLE FOR SEIZED MERCHANDISE. YOU ARE PLACING THIS ORDER AT YOUR OWN RISK.