Privacy Policy

Our Privacy Promise Β· Since 1996

Thirty years. Zero customer lists sold.

We have never sold, rented, traded, or leased a customer’s personal information, and we never will. Here is exactly what we collect, why, and who helps us get your order to your door.

1996Selling adult products since
0Customer lists sold, rented, or traded
18+Adults only, always
Discreet sex toy shopping - red lips with Shhh written on a finger
Your secret’s safe

At a Glance

The short version, before the fine print.

✦

Plain Box

No logos and no product names on the outside of your package.

β—ˆ

Discreet Billing

A discreet name on your statement, never a description of what you bought.

❖

We Never See Your Card

Payments go straight to Stripe or PayPal over an encrypted connection.

✧

You’re in Control

Ask us what we hold, or ask us to correct or delete it.

Where Your Order Goes

Only the people who need your details to deliver your order ever see them.

Step 1

You

You place your order and pay through Stripe or PayPal.

Step 2

SpicyGear

We keep your order record private and never share our customer list.

Step 3

Fulfillment Partner

Receives your name, address, and items to pack your plain box.

Step 4

Carrier

USPS or UPS receives your name and address to deliver it.

That’s the whole list. No data brokers, no list rentals, no “partner offers.” Not once in our history has a customer list left this company.

01Who This Covers

This policy applies to https://spicygear.com, operated by Yabai Distribution LLC DBA SpicyGear.com (“SpicyGear,” “we,” “us”). By using the site, you agree to the practices described here.

SpicyGear.com is for adults 18 and older. If you are under 18, you may not use this site, even with a parent’s or guardian’s permission. We do not knowingly collect information from anyone under 18, and we delete it if we learn we have.

02What We Collect

Information you give us: your name, shipping and billing address, email address, and phone number when you place an order, create an account, contact us, or sign up for emails.

Payment information: card payments are processed by WooPayments (powered by Stripe) and PayPal. Your card number goes directly to them over an encrypted connection. We never see or store your full card number.

Information collected automatically: your IP address, browser and device type, pages viewed, referring website, and similar technical data, collected through cookies and similar tools.

03How We Use It

  • To process, ship, and support your orders
  • To answer your questions
  • To send order confirmations and shipping updates
  • To send promotional emails and a request to review your purchase, which you can unsubscribe from at any time
  • To prevent fraud and keep the site secure
  • To understand how the site is used so we can improve it

04Who We Share It With

We share information only with companies that help us run the store, and only what each one needs:

  • Our fulfillment partner: the distributor that packs and ships your order receives your name, shipping address, and the items ordered.
  • Shipping carriers such as USPS and UPS receive your name and address to deliver your package.
  • Payment processors (WooPayments/Stripe and PayPal) process your payment and help prevent fraud.
  • Service providers for website hosting, email delivery, product reviews, and site analytics.

These companies may use your information only to provide their services to us. We may also disclose information if required by law, to comply with legal process, or to protect the rights, property, or safety of SpicyGear, our customers, or the public.

We do not allow anyone to use our customer list for their own marketing.

05Packaging & Billing

Orders ship in plain packaging with no product names or adult-store branding on the outside. Charges appear on your statement under a discreet billing name, not a description of what you bought.

06Cookies, Analytics & Advertising

We use cookies to keep your cart working, remember your preferences, and keep you signed in. We use Google Analytics to understand how visitors use the site, and Google advertising tags to measure whether our Google listings lead to sales. These tools collect data such as pages viewed and device information through cookies.

You can block or delete cookies in your browser settings, though the cart and checkout need some cookies to work. You can opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout, and manage Google ad personalization at adssettings.google.com.

07Email

We send order confirmations and shipping updates for every order. We may also send promotions and a request to review your purchase. Every marketing email includes an unsubscribe link, or you can contact us and we will remove you. We may receive a notice when you open an email or click a link in it, which helps us improve our emails.

08Security

Every page on our site is encrypted with TLS (the padlock in your browser), and payment details are handled by PCI-compliant payment processors. No system is perfectly secure, but we take reasonable steps to protect your information.

09Your Choices & Rights

You can ask us what information we hold about you, and ask us to correct or delete it. To make a request, contact us using the details below. We will verify your request and respond within a reasonable time. We may keep certain records where required, such as order and tax records, or to prevent fraud.

10Other Sites & Changes

Our site links to other websites, including social media. We are not responsible for their privacy practices, so please review their policies.

We may update this policy from time to time. When we make significant changes, we will post a notice on the site and update the date below.

Questions About Your Privacy?

Ask us anything about your data, or request a copy, correction, or deletion. A real person answers.

Yabai Distribution LLC DBA SpicyGear.com
PO Box 249
Land O Lakes, FL 34639

Effective October 7, 2026.